Manage product operations across support triage, incident escalations, localization, launches, and workflow improvements while coordinating teams and turning customer feedback into product recommendations.
Provides technical support for Box products and services in an associate-level support engineering role based in Tokyo.
Senior management role focused on enterprise customer success at Datadog in Tokyo, within a company providing an observability and security platform.
Serve as the technical lead for enterprise-channel sales and accounts, supporting pre-sales qualification, customer presentations, networking and security solutions, and post-sales issue resolution.
Support customer success and deployment for a B2B application integrating infrastructure data from customer facilities, within the Decarb Venture Studio mobility service.
Lead account strategy for assigned hospitals, align executives on healthcare transformation roadmaps, direct CSM and partner delivery, drive expansion and renewals, and manage implementation with technical teams.
Lead customer-success operations through program and project management, process improvement, KPI analysis, and cross-team change initiatives supporting Salesforce service delivery.
Work on municipal digital transformation and customer success for regional revitalization solutions within ExaEnterpriseAI’s generative-AI business.
Lead support role for logistics robots, based in Tokyo.
Analyzes business data in support of the Customer Success function at Rapyuta Robotics. The role is based in Koto City, Japan.
Provides nutrition counseling and user support for a personalized healthcare app, answering questions about health and meal planning while helping develop its recipes, content, and services.
Support onboarding and troubleshooting for customers, ensuring they can effectively use the product and build trust.
Design and promote the structure of Product Adoption & Support Operations, enabling customers to use products independently.
Handle English-language inquiries for WorldShopping, coordinate delivery and order issues, and turn customer feedback into help-content and UI/UX improvements.
Manage enterprise B2C e-commerce engagements, translating business needs into specifications while coordinating client relationships, delivery teams, scope, budgets, risks, and quality.
Support restaurant partners after implementation of the FoodShare service through onboarding, sales-growth consulting, delivery-platform support, advertising proposals, data analysis, and feedback to the product team.
Lead HR BPO service design, operations, quality, and customer relationships in an HR BPaaS business. Coordinate customers and operations centers while building scalable processes.
Provide technical support for deployed Mist products, reproduce and verify issues in a lab, maintain knowledge resources, and guide junior engineers while coordinating with customers.
Renewal Specialist role based in Tokyo. The posting provides information about Zscaler’s inclusive benefits, including health plans, leave, retirement options and education reimbursement.
Support Spider AF customers through onboarding, product adoption, and regular follow-up. Analyze usage data and health scores to prevent churn, improve retention, create expansion opportunities, and improve Customer Success operations.
New graduates can join sales, customer success, or marketing for a video and data platform serving industries, covering proposals, onboarding, retention, lead generation, and content.
Installs and commissions remote-operated construction machinery, trains customers and dealers, handles first-line troubleshooting, manages equipment and shipments, and coordinates with internal teams.
Rotate through sales, customer success, customer support, planning, and new-business work for MOVO, a logistics DX product, building business and logistics expertise.