Guide customers through data and analytics DX roadmaps, monitoring progress and outcomes, planning adoption and training, running reviews, and identifying opportunities to expand services.
Lead go-to-market execution for Loglass AI IR through account executive or customer success work. Build repeatable sales and CS processes and connect customer feedback to product strategy.
As a member of the Enterprise Technology Services group, you will maintain technological stability and mitigate financial risk for clients across Bloomberg solutions. You will service production needs and develop strong client relationships.
Manage enterprise customer success for large restaurant chains, leading PoCs, onboarding, adoption, renewals and expansion while advising executives and coordinating stakeholders.
Handle escalated customer support cases by coordinating with response staff, game development teams, and service operations to decide appropriate resolutions. The role may later support management of a 30–100-person team.
Onboard customers to multiple real-estate products, improve workflows through usage and KPI analysis, create cross-sell opportunities, and return customer insights to product development.
Leads customer support operations for a financial services platform, managing staffing, escalations, QA, coaching and VoC analysis while coordinating service and product improvements.
Supports Japanese Slack customers through email and chat, investigates and documents bugs, triages issues, and partners with product and QA teams on fixes and new features.
Investigates complex Windows issues using logs, traces, memory dumps, and experiments; identifies root causes, proposes durable fixes, and improves support tools and knowledge with AI.
Provide deployment and technical support for corporate Windows, Mac, and Linux environments, including server, network, PC, and client service troubleshooting in Tokyo.
Leads an Applied AI Architect team supporting strategic customers in Japan, guiding AI initiatives from exploration to production and overseeing technical strategy, deployment, and team development.
Provide senior technical support for Red Hat Enterprise Linux in hybrid-cloud environments, resolve complex customer issues, share knowledge, and coordinate with developers and QE to improve the product.
Lead sales and customer success organizations serving medical institutions and pharmacies within MICIN’s Medical Experience Business. The role covers team leadership across clinic and hospital sales, pharmacy sales, and related customer success, with remote work available but at least two office days per week required.
Support robot-vision customers through technical inquiries, factory visits, setup, adjustment, repair, inspection, and verification. The role uses industrial and collaborative robot teaching skills and includes travel and occasional holiday maintenance.
Lead High-Touch customer success for existing clients, manage and develop the team, drive KPI-based retention and adoption, and standardize support operations.
Propose rent guarantee services to real estate companies, develop new agency partners, follow up existing clients, and support agencies serving property owners and residents. Remote work is available depending on circumstances.
Support enterprise customers through AI-service onboarding, AI CoE setup, usage improvement, and coordination with Solution Architects and FDEs. Remote work is available.
Plan business initiatives and product launches for in-vitro diagnostic products, while supporting instrument setup, validation, troubleshooting, seminars, exhibitions, and technical presentations for clinical users.
Support the implementation of the Chemican chemical risk management AI, managing progress and assisting customers in utilizing the platform effectively.
Lead customer success activities for major enterprise clients in the social infrastructure sector, focusing on onboarding and utilization.
Win and grow commercial-real-estate accounts for estie products, including estie Office Research, through solution sales, customer onboarding, adoption support, and feedback to product teams.
Provide advanced technical support for enterprise Salesforce customers, investigating incidents, performance issues, alerts, and escalations across web, API, SQL, Java, and database technologies.
Supports Bloomberg clients through the ADSK Help Desk, resolves data inquiries, coordinates with domain teams, and uses analysis and problem solving to improve client experience and workflows.